COA’s demand-response Paratransit Service provides door-to-door transportation for ambulatory, wheelchair, and door-through-door stretcher, non-emergency medical, and other related transportation services. Subsidized funding sponsorships may be available for the general public, the elderly, individuals who are disadvantaged, and those with chronic or temporary disabilities.
The elderly and the general public; persons with disabilities or those who may be temporarily disabled; and those who cannot provide or purchase their own transportation
Fares are dependent upon your sponsorship and funding source, whether private pay, or federal funding for those who quality. When you make your reservation, you will be informed of the cost of your trip. The driver will collect the fare from you when you board the vehicle. Please have exact change, as drivers do not carry money and will not be able to make additional stops in order to get change.
Doctor Appointments / Pharmacy*
Grocery Store / Personal Shopping
Education / Training
Work
Visit Family / Friends
Attend Events
Church
Entertainment / Recreation
Those who have – or who are eligible for – Medicaid must contact their HMO’s medical transportation broker to arrange medical-related trips. Those who do not wish to use their appointed third-party medical transportation service can use the SJC Council on Aging’s transportation service by paying the standard rates (aka ‘Private Pay’). Transportation for eligible Medicaid recipients for non-medical related trips can be provided based upon the review of the eligibility beneficiary intake form for transportation.
Persons who, because of physical or mental disability, income status, age, or who are unable to transport themselves or to purchase transportation may have their fare subsidized by funding from the Commission for the Transportation Disadvantaged.
Persons living in ‘rural’ areas as defined by the Federal Transit Administration without transportation are eligible to use the deviated fixed-route public transportation service and, if necessary, the Paratransit service to travel within the rural area or to the urban areas of the county.
Transportation services are available on both a private pay basis or through federal funding for those who qualify.
For private pay riders, please call us at (904) 209-3710 to arrange your transportation services over the phone.
To apply for federally-subsidized transporation services, please click on the eligibility form button below to print out an application. If you would like us to mail you an eligibility form, or if you need help filling out the form, please call our Customer Service team at (904) 209-3710 for assistance.
Click the buttons below for the Eligibility Form and How to Ride Guide.
